Dashboard

Operational Blueprint

The 4-Step Standard Operating Procedure (SOP) for verified ProlyfiQ Merchants.

1
The Listing

Your progress starts by listing your inventory in the 'List New Item' on your Dashboard. Ensure your pricing includes your margin, as the 5% Service Fee is deducted automatically at payout.

Marketing: Once listed, use your Marketing Toolkit on your Dashboard to promote your "Official Storefront" link on WhatsApp.
2
Order Notification (Escrow Lock)

When a student buys, you will receive a message on Whatsapp. If it says "Funds Secured," Hubtel is holding the money safe until you deliver.

YOUR ACTION: Pack the item. Contact the buyer (via the number provided in the order details in the received Whatsapp message) to confirm the meeting time at the Campus Landmark.
3
The Physical Handshake

Meet the buyer at the designated delivery locaton (e.g., Unity Hall Gate). Hand over the item for inspection.

CRITICAL GATEKEEPER STEP:
When the buyer is satisfied with the item, you MUST present your Transaction QR Code (found on your dashboard "P.O.D./Withdrawals") for the buyer to scan.
4
Automated Settlement

The moment the buyer scans your code, our system marks the order as "Delivered." This generates a Merchant Log and a Whatsapp Message on the buyers device, ask them to press send.

Payout: Funds are automatically released to your registered MoMo wallet within 2 hours of the scan and message delivery.

By following this flow, you build a verified credit history with Ledgehold Enterprise which qualifies you for our Endorsement Program.

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